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Learn more about our
Customer WinBack Description Solutions:


Customer Win-Back

Drive additional revenue from previous customers.

When customers do get away, a prompt, value-added win-back program can bring them back. Offering a win-back special or greater value for their money can win them back. Our custom, multi-channel approach can target recently-defected customers and find out why they left, and what they need to come back.

Channels We Use

We tailor each solution to optimize the effectiveness of your customer engagement.
These are the channels we use for our appointment settings services:

  • Inbound/outbound phone
  • Email
  • Online Chat
  • SMS Text


A completely transparent way to view all your campaign activity. From live time reporting to dashboard metrics. Ventana is your window into everything we do on your behalf.