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Learn more about our
ClientLearn Services Solutions:


ClientLearn is our proprietary, 18-step process for becoming a seamless extension of your business. From defining the purpose of your program, to learning your company's culture and training our team, ClientLearn ensures that our employees become your advocates.

Our 18-Step Process:

1. Define the Purpose
2. Campaign Setup
3. Tell Us About You
4. Understand the Customer Experience
5. Onsite Visit
6. Internal and External Terminology
7. Client System Access
8. Define Limits of Caller Authority
9. Script development
10. Calibration Worksheet
11. Build Customized Training Programs
12. Training the Team
13. Team Member Test Out
14. Engagex Team Introduction
15. Pre-Launch Calibration
16. Campaign Launch
17. Post Launch Calibration
18. Ongoing Feedback and Training