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Learn more about our
Customer Insights Description Solutions:


Customer Insights & Surveys

The intelligence you need to sell more.

Finding out what your customers are thinking is easy when you have Engagex on your side.

Via direct telephone outreach, direct mail and/or email outreach, Engagex can survey your customers to find out how they feel about you, what they would like to see improved, and in the case of lapsed customers, what it will take to bring them back.

This type of market intelligence can work wonders with your repeat and win-back business, driving additional revenue while lowering your acquisition costs.

Channels We Use

We tailor each solution to optimize the effectiveness of your customer engagement.
These are the channels we use for our Customer insight solutions:

  • Inbound/outbound phone
  • Email
  • Direct Mail


A completely transparent way to view all your campaign activity. From live time reporting to dashboard metrics, Ventana is your window into every thing we do on your behalf.